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Managing Coupons

This guide explains how to effectively manage your coupon batches in Atom Commerce.

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Coupon Batch Dashboard

The Coupon Batches dashboard provides an overview of all your coupon batches:

1. Navigate to “Coupon Batches” in the main menu
2. View all your coupon batches in one place
3. Sort by name, creation date, or status
4. Filter by active, expired, or pending batches

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Viewing Coupon Details

To view detailed information about a specific batch:

1. Click on the batch name from the dashboard
2. View the batch details page with:
   • Usage statistics
   • Individual coupon codes
   • Distribution history
   • Performance metrics

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Editing Coupon Batches

To modify an existing coupon batch:

1. Navigate to the batch details page
2. Click “Edit Batch”
3. Update the available settings:
   • Batch name
   • Usage limits
   • Expiration date
   • Linked offer
4. Save your changes

Note: Some settings cannot be changed after coupon codes have been generated.

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Activating and Deactivating Batches

Control whether coupon batches are usable:

1. From the Coupon Batches dashboard, find the batch
2. Toggle the “Active” switch
3. Confirm your action

Deactivated batches will have all codes temporarily disabled until reactivated.

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Extending Expiration Dates

To extend the validity of coupons:

1. Navigate to the batch details page
2. Click “Edit Batch”
3. Update the expiration date
4. Save your changes

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Viewing Redemption History

Track how your coupons are being used:

1. Go to the batch details page
2. View the “Redemption History” tab
3. See detailed information on each code:
   • When it was used
   • Customer who used it
   • Order value
   • Applied discount

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Deleting Coupon Batches

To permanently remove a coupon batch:

1. Navigate to the batch details page
2. Click “Delete Batch”
3. Confirm your action

Warning: This action cannot be undone and will invalidate all codes in the batch.