What Are Channels?
Channels represent the different platforms and touchpoints where your offers can be presented to customers:- Store checkout page
- Product pages
- Cart page
- Email marketing
- Mobile app
Channel Benefits
Managing your offers through channels helps you:- Create a consistent promotional strategy across platforms
- Track which channels drive the most engagement
- Customize offers for specific customer touchpoints
- Control where and when offers are displayed
Getting Started with Channels
To start managing your offer channels:- Navigate to the Channels section in the main menu
- Review your existing channel setup
- Configure channel settings
- Link offers to appropriate channels