Understanding Offer Scheduling
Scheduling allows you to create offers in advance and have them automatically activate and deactivate at specific times. This is useful for:- Seasonal promotions
- Holiday sales
- Limited-time offers
- Flash sales
- Special event promotions
Setting Up Offer Schedules
Basic Date Scheduling
- During offer creation or editing, locate the “Active Dates” section
- Configure the following settings:
- Start Date: When the offer will automatically activate (required)
- End Date: When the offer will automatically deactivate (optional - leave empty for an offer with no end date)
- Time Zone: Select the appropriate time zone for your business

Viewing Scheduled Offers
After creating scheduled offers, you can manage and monitor them in several ways:Offers Dashboard
- Navigate to the Offers section in your admin panel
- View the status column to see which offers are:
- Active: Currently running
- Scheduled: Set to start in the future
- Expired: End date has passed
- Inactive: Manually deactivated
Filtering Offers by Status
You can filter the offers list to focus on specific types:- Use the Status filter dropdown
- Select “Scheduled” to see all future offers
- Select “Active” to see currently running offers
Editing Scheduled Offers
You can modify the schedule of an existing offer at any time:- Find the offer in your offers list
- Click on it to open the editing view
- Navigate to the Active Dates section
- Update the start date, end date, or time restrictions
- Save your changes
Best Practices for Offer Scheduling
- Plan ahead: Schedule offers at least 24 hours in advance to ensure proper setup
- Avoid overlaps: Be careful with overlapping offers that target similar products
- Consider time zones: If you serve customers globally, choose the time zone that makes the most sense for your primary audience
- Use date restrictions strategically: Combine date and time restrictions for highly targeted promotions such as “Weekend Morning Specials”
- Review regularly: Periodically check your scheduled offers to ensure they align with your current marketing strategy
Next Steps
- Learn about Managing Active Offers
- Explore Best Practices for effective promotions

